Grace City Cares Home Care Agency
These Terms of Services (“Terms”) govern the provision of home care services by Grace City Cares Home Care Agency (“Agency,” “we,” “our,” or “us”) to clients (“Client,” “you,” or “your”). By engaging our services, you agree to these Terms.
The Agency provides non-medical in-home care services, including but not limited to:
Personal care (bathing, grooming, mobility assistance)
Companionship and supervision
Meal preparation and light housekeeping
Transportation and errands
Medication reminders
We do not provide medical, nursing, or clinical services unless otherwise specified in writing.
Services will be based on a customized care plan developed in consultation with the Client and/or family members. Care plans may be adjusted as the Client’s needs change.
Clients may request regular or flexible schedules based on availability.
A minimum of [1-2 Hours] per visit may apply.
Changes to schedules must be requested at least 24 hours in advance.
Service rates will be provided in writing before care begins.
Payment is due [weekly/bi-weekly/monthly] via check, electronic transfer, or other approved methods.
Late payments may incur additional fees.
A minimum of 24-hour notice is required to cancel or reschedule a visit.
Cancellations made with less than 24-hour notice may be subject to a cancellation fee.
The Agency will assign caregivers based on availability, qualifications, and Client needs.
While we strive to maintain consistency, we cannot guarantee that the same caregiver will always be available.
The Client (or their representative) agrees to:
Provide a safe home environment for caregivers.
Treat caregivers with dignity and respect.
Inform the Agency promptly of any changes in health condition, schedule, or care needs.
We respect and protect the privacy of all Clients. All personal and health-related information will remain confidential in accordance with applicable privacy laws.
Either party may terminate services with [insert notice period, e.g., 7 days] written notice. The Agency reserves the right to terminate services immediately if the caregiver’s safety is at risk or if the Client violates these Terms.
The Agency is not liable for medical, financial, or personal decisions made by the Client. We are not responsible for injuries or damages beyond the scope of the services provided.
These Terms shall be governed by and interpreted under the laws of the State of Arizona.